We are an innovative transportation technology company looking for a Social Media & Customer Support intern to assist with our ambitious growth plans for 2021 and beyond. This is a hands-on role requiring a ‘can do attitude’ and a sound commitment to creating and implementing social media marketing campaigns, email campaigns and website content that delivers results and drive business growth.

The role:

• We are looking for an enthusiastic Customer Support and content specialist intern to join our Iasi based team.
• You will be working closely with the manager, you will be tasked with creating varied social media content and website content materials and distributing it across multiple channels.
• You will maintain a close connection with the clients of the company in order to ensure that everything goes smoothly.
• We’re looking for someone naturally creative to generate and deliver engaging content that compels customers and prospects to engage with the Smart2Car brand.
• We are looking for someone who has a solid understanding of the social media space and how it can drive profitability for a transportation technology business such as ours.

Position responsabilities :

• Create original written and visual content using our main product : Smart2Car platform, for a wide-ranging portfolio of existing and potential clients in private transportation area
• Managing Insoftdev's social media campaigns from conception to execution and analysis
• Maintaining a close connection with our customers via email/phone line
• Preparing innovative and engaging quality content for use in both online and offline projects
• Creating and executing social output (video, copy, photo) across multiple channels (Facebook, Twitter, LinkedIn)
• Measurement, analysis and reporting on the effectiveness of campaigns;
• Engaging with our social media audience representatives, industry experts and individuals on a regular basis, review conversations & respond to online queries
• Collaborate with team mates across departments, implement customer feedback, innovate on strategies, and help develop best practices.
• Utilize a critical eye for your own work to ensure clean, high-quality content that supports customer brand focus.
• Increase the website and social media channels visibility of our company
• Be able to handle daily and weekly deadlines utilizing multiple tools.
• Take on any other responsibilities that may arise in a fast-moving, startup environment.

Qualifications:

• Excellent English writing and communications skills (sentence structure, grammar, varied vocabulary, spelling, style, strong typing speed with high accuracy, and attention to detail).
• A creative mindset that shows through your work.
• Customer-first attitude and the ability to adapt your writing/verbal skills to targeted online audience
• Passion for IT innovative technology
• Deadline-driven and detail-oriented attitude and aptitude.
• Personal ambition to embrace challenges and go the extra mile.
• Enthusiasm for working in a fast-paced, high-growth environment.
• Familiarity with major social media platforms.
• Familiarity with basic design principles and lightweight visual design tools.
• Bachelor's degree in communication, business, or related fields

What else?

• Open plan office with fun activities (Xbox / video games, board-games, etc.)
• Coffee and tea on the house
• Open and collaborative environment where your ideas are heard
• A friendly and enthusiastic team
• Casual dress code
• Flexible work schedule
• Possibility to join as a full time or part-time employee after the internship period